From Chaos to Clarity: How ABB Busch-Jaeger Transforms Months of Process Work into Minutes
One process manager, 250+ processes, and the transformation through AI-supported intelligence
The Transformation: From Weeks to Minutes
With aiio, Busch-Jaeger launched two groundbreaking Proof of Concepts that revolutionized process management.
PoC #1: Process Reality Check with AI Power
The Task: Comparing Order-to-Cash documentation with real Celonis process data
The Problem: No one knew whether the documented processes matched the reality.
The Problem: No one knew whether the documented processes matched the reality.
The Solution: aiio's AI agents analyzed both data sources and uncovered hidden truths:
Immediate error detection
The AI discovered logical inconsistencies (packaging before picking)
Gap analysis
Automatic identification of missing process steps in both systems
Harmonized Flowchart
Combination of all information into a complete process picture
PoC #2: Process Variant Harmonization
The Task: Unifying two different manufacturing processes into one harmonized process
The Result:
- Automatic analysis of similarities and differences
- AI-generated role assignment (RACI matrix)
- Suggestions for work instructions
- Simulation-based optimization
The breakthrough thanks to Agentic AI:
The results speak for themselves
Dramatic time savings
"If I had to do all of this in person, it would have taken a few weeks. Now we are in the minutes range." - says Lisa Brückner herself about the results of the AI
Hidden errors uncovered
The AI found critical sequence errors in Celonis implementations worth millions, which were overlooked manually.
Lost knowledge regained
Through intelligent process comparisons, previously lost company knowledge was made accessible again.
Neutral basis for discussion
"AI is on no one's side. It makes a neutral suggestion based on the available knowledge."
Consistency and quality
Automatic check for BPMN conformity and best practices.
"I am essentially a process manager trying to mow the field with a scythe. And AI is actually the combine harvester that I needed to mow the whole field in a fraction of the time."
Lisa Brückner
Head of Process Management
ABB Busch-Jaeger Elektro GmbH
Ready for your own transformation?
Talk to us about your individual use case.
Let's work together to transform your process chaos into crystal-clear efficiency.
Let's work together to transform your process chaos into crystal-clear efficiency.