How ABB Busch-Jaeger turns months of process work into minutes
One process manager, 250+ processes and the harmonization between target and actual processes. A transformation through AI-supported intelligence!
"... like a piece of butter on 10 slices of bread"
Lisa Brückner, Head of Process Management at Busch-Jaeger, faced a seemingly unsolvable task: managing 250+ processes with minimal resources. Her biggest pain point? The uncertainty of whether her documented processes matched reality.
Should versus is?
Comparison of the target processes in Quam with the mined processes from Celonis.
Process variants
Different departments had their own versions of the same processes.
Lost Knowledge
Experienced employees retired - taking critical process knowledge with them.
Two POCs to success
With aiio, Busch-Jaeger launched two groundbreaking proof of concepts that revolutionized process management!
Gap analysis between Celonis and Quam
aiio's AI agents analyzed both data sources and uncovered hidden truths.
Process variant harmonization
Two different manufacturing processes were combined into one harmonized process.
The breakthrough thanks to Agentic AI
From fire extinguisher to strategic designer: with aiio
Dramatic time savings
Both POCs would have taken weeks without the help of AI. As it was, they both took minutes.
Hidden errors uncovered
The AI found critical sequence errors in millions of Celonis implementations that had previously been overlooked.
Lost knowledge regained
Through intelligent process comparisons, previously lost company knowledge was made accessible again.
Neutral basis for discussion
The AI is not on anyone's side. It makes a neutral suggestion based on the available knowledge.
With AI for your processes!
This is what the person responsible herself says about the benefits of AI:
I'm basically a process manager who tries to mow the field with a scythe. And the AI is actually the combine harvester that I was missing to mow the whole field in a fraction of the time.
Ready for your own AI agents?
ABB Busch-Jaeger has mastered two process projects with the help of AI within a few days instead of several months. When will you start?
