Support
Our support is the right place for you if you have open questions or technical problems.
Solutions to frequently asked questions:
How are the necessary Azure permissions configured correctly?
In 4 simple steps, the necessary permissions can be created in Azure.
Step 1:
Go to https://portal.azure.com/ and switch to Active Directory.
![](https://cdn.prod.website-files.com/61b8746e0e120e69f52883cf/631ee97b322acfdb26172976_Azure%20Active%20Directory.png)
Step 2:
In Active Directory, switch to Enterprise Applications and then click on aiio (highlighted in red).
![](https://cdn.prod.website-files.com/61b8746e0e120e69f52883cf/631eea5f8a5b069f07bfa51d_Azure%20Unternehmensanwendungen.png)
![](https://cdn.prod.website-files.com/61b8746e0e120e69f52883cf/631eebd259ae5ad678109a58_aiio-azure-unternehmensanwendung.jpg)
Step 3:
The overview of the aiio application opens. There click on Permissions in the navigation (1). In the following view click on the blue button (2). (Don't be surprised: On the screenshot shown here, all permissions have already been accepted).
![](https://cdn.prod.website-files.com/61b8746e0e120e69f52883cf/631eedf8af19c4015ac4ac17_aiio-azure-Berechtigungen-Markierungen.jpg)
Step 4:
The following window will open, where you have to click on Accept.
![](https://cdn.prod.website-files.com/61b8746e0e120e69f52883cf/631eef4092aded61304961f1_Berechtigungen%20akzeptieren.png)
That's it.
If you still have problems, feel free to use our contact form to get in touch with us.