Why you should integrate your process management into Microsoft 365!

The successful implementation of a process management system can become quite a mammoth task if the objectives are unclear and the communication of the implementation project is not transparent. In today's corporate landscape, process management has long ceased to be a purely top-level manager issue that is only carried out to achieve the next ISO certification and then allowed to collect digital dust for 2 years; this approach often dooms process management to failure even before it is introduced. No, process management today is a holistic optimization and transparency project that will only function as desired if the entire workforce is on board - and is also included. Gone are the days when a single process manager mapped the ideal processes of the company from his "ivory tower", only to pat himself on the back and do the same thing again after a certain amount of time. No, that's (often) not how it works today.

Keyword: Corporate Culture

Many companies today simply expect more from their process management. Process management should serve as the basis for optimizing the company's processes. To this end, the company relies on the help of those who are involved in the daily doing and who are actually the "experts" of the processes: the employees. The average employee is naturally also interested in having their processes optimized. After all, the idea that people are creatures of habit is greatly exaggerated: who wouldn't want to work better, faster or easier? A culture of continuous, constant improvement is therefore very realistic to implement in any company...however, the workforce must also be given the means to improve their processes. One possibility for this is the establishment of a process management system.

However, even that is of course not the all-healing solution, because the problem with such systems is often that they have almost all been developed for the "old" working world: few managers use the system; many of the employees will never see the inside of the system - and even if they do, they often don't understand it anyway because the system is built so complicatedly.

A solution for the future

This article is not about the usability of the system, but we have a proposed solution for the access problem. We are looking for a way to give our employees access to our process management system as easily as possible.

The idea: Simply integrate the system into an environment in which the workforce is already working anyway, in this case the Microsoft 365 environment.

You log in via the Active Directory, i.e. directly via the M365 account that is used every day, it doesn't get any easier than that! Now it's best to make the system usable where the employee works every day anyway, so, I don't know, for example in the Teams app, and the package is perfect. Suddenly, the employee is given the means to dive into the system without having to go through a process manager (or similar) and familiarize themselves with it in order to get down to the desired optimization work. Perfect, isn't it? Where can you get such a package? We might have something.