Why you should integrate your process management with Microsoft 365!

The successful introduction of a process management system can become quite a mammoth task if the objectives are unclear and communication of the introduction project is not transparent. In today's corporate landscape, process management has long since ceased to be a purely top-level managerial issue that is only pursued in order to create the next ISO and then allowed to gather digital dust for 2 years; this approach often condemns process management to failure even before its introduction. No, process management today is a holistic optimization and transparency project that will only work as desired if the entire workforce is on board - and is taken along for the ride. Gone are the days when a single process manager from his "ivory tower" would map out the company's ideal processes, then pat himself on the back and do exactly the same thing again after a certain period of time. No, this is (often) no longer the way things are done today.

Keyword corporate culture

Many companies today also simply expect more from their process management. Process management should serve as the basis for optimizing the company's processes. To do this, the company relies on the help of those who are involved in the daily doing and who are actually the "experts" of the processes: the employees. The general employee is naturally also interested in having his processes optimized. After all, the fact that people everywhere are creatures of habit is a serious exaggeration: who wouldn't want to work better or faster or easier? A culture of continuous, constant improvement is therefore very realistically implementable in any company...however, the workforce must also be provided with the means to improve their processes. One way to do this is to set up a process management system.

However, even this is not the holy solution, because the problem with such systems is that they are almost all designed for the "old" world of work: few managers use the system; many of the employees will never see the inside of the system - and even if they do, they often don't see through it anyway, because the system is so awkwardly built.

A solution for the future

This article is not about the usability of the system, but we do have a solution for the access problem. We are looking for a way to provide our employees with access to our process management system as easily as possible.

The idea: simply integrate the system into an environment in which the workforce is already working anyway, in this case the Microsoft 365 environment.

Logging in is done via the Active Directory, i.e. directly via the M365 account used every day, it doesn't get much easier than that! Now it's best to make the system usable where the employee works every day anyway, so, I don't know, for example in the Teams app, and the package is perfect. Suddenly, the employee is given the means to dive into the system without a prior detour to a process manager (or similar) and familiarize themselves with it to get to the optimization work they've been longing for. Perfect, isn't it? Where to get such a package? We have something.