Process Landscape Definition
Eine Prozesslandkarte ordnet die Geschäftsprozesse eines Unternehmens in Prozessgruppen und stellt diese einfach und verständlich visuell dar. Diese Visualisierungen verdeutlichen, in welcher Reihenfolge die Unternehmensprozesse ablaufen. <span class="text-highlight-purple"> Prozesslandkarten sind zusammengefasst auf die Unterstützungs-, Führungs- und Kernprozesse des Unternehmens.</span>
Core processes
· are those processes in the company that are directly related to the customer and the company's product
· are directly involved in the value creation of the company
Management processes
· control the core processes
· structure roles and their tasks
· are results-oriented
Support processes
· support the value-adding core processes
· create the framework for the smooth running of the core processes
· can be outsourced
Why is a process landscape important?
Using a process landscape offers a variety of benefits for companies. Here are some of the most important reasons why it is a valuable tool for optimizing business processes:
Transparency
A process landscape enables employees to visualize and better understand the various processes in the company. This creates transparency, and all parties involved have a clear overview of the processes.
Identification of bottlenecks
By analyzing a process landscape, bottlenecks can be identified that hinder smooth operation. This enables the company to take targeted measures to eliminate these obstacles.
Increased efficiency
A process landscape shows the entire flow of a process at a glance. This allows unnecessary or superfluous steps to be identified and eliminated in order to improve efficiency.
Standardization
A process landscape promotes the standardization of workflows and ensures that all employees work according to the same guidelines. This minimizes errors and misunderstandings.
Create a process landscape
<span class="text-highlight-purple">Um eine Prozesslandkarte zu erstellen, gibt es 2 Möglichkeiten:</span>
Top-down method
This approach focuses on the process order within the structure of an organizational chart. The process is initially recorded at the management level, and then the hierarchical levels below are gradually added. Processes should first be named and then sorted into process types.
Bottom-up method
In contrast to the top-down method, the primary goal here is to map the processes in the operational procedure. The process is therefore represented exactly as it is implemented in reality. With this method, the upper hierarchical levels are included in the process recording last. Since all team members are involved in decisions in this approach, the working atmosphere can also be greatly improved.
Process landscape template
A process landscape can be created using a template. We therefore offer a template that can be easily edited with PowerPoint.
Downloadable template
Process landscape ISO 9001
Definition ISO-9001:
The ISO 9001 standard describes international standards for quality management systems. The system used in the company must demonstrably meet the requirements of customers and authorities.
Process landscapes are very helpful in obtaining this certification according to the ISO 9001 standard for companies. Thanks to an understandable structure of the "landscape", employees and auditors can more easily understand the interactions of the various processes. In addition, it can also be better assessed whether the management system used is effective and properly implemented. ISO 9001 also requires that the processes have a systematic sequence, which is depicted by the process landscape.
Advantages of ISO 9001 verification
· Increased productivity and risk minimization
· Increasing customer satisfaction through higher process efficiency
· Improved image through globally recognized verification
· Cost savings through effective and optimally running processes
Conclusion
Process landscapes can be of great importance for any type of company. In addition to their organizing function, the process landscape also has a visualization function for graphically representing processes and business processes. This makes it easier for new employees to understand the chronology in which the company operates. Furthermore, a process landscape is almost unavoidable for an ISO 9001 verification for companies.